Programme Overview
People are at the heart of every complex human system--but they’re often the most overlooked. Effective problem solvers today know how to visualise the larger dynamics of the system while staying grounded in the needs of people. This programme will focus on combining the analytical tools of systems thinking with the creative mindsets of human-centered design to make sense of complex systems challenges. We will be mapping to triangulate the right places to focus, surface insights about your stakeholders, and pick the most impactful solutions to experiment with so your business can go beyond the obvious and design lasting solutions. Outcomes: 1. Map complex systems and identifying the root causes of a problem. 2. Establish a shared view of the system and reframe problems from different perspectives to uncover new solutions. 3. Find the right problems to solve and pick the best solutions to experiment with. 4. Deepen the understanding of your organisational systems by taking an iterative approach to testing solutions and gaining insights.